Plain Pillow Case

Shipping & Delivery Policy – Three Plum Trees

At Three Plum Trees, we are committed to delivering your orders safely, swiftly, and with the highest care. Here's everything you need to know about how we handle shipping and delivery:

🛒 Order Processing

• Processing Time: Orders are processed within 2–3 business days.
• Custom Orders: Made-to-order items (such as sublimation prints or handmade bags) may take 5–7 business days for processing.
• Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Shipping Methods & Timelines

We offer both local and international shipping:

• Standard Shipping: 3–5 business days
• Express Shipping: 1–2 business days (additional charges apply)

🌍 International Shipping:

• Standard International: 7–15 business days (depending on location)
• Courier Partners: TCS, M&P, DHL, FedEx, etc.

💵 Shipping Charges

• Shipping charges are calculated at checkout based on weight, size, and delivery location

📬 Delivery Issues

• If your package is delayed or lost, please contact us at jasminestewart392@gmail.com within 7 days of the expected delivery date.
• For returned or undelivered packages due to incorrect address, re-shipping charges may apply.

❗ Notes

• Delivery times may be affected during sales, holidays, or unavoidable events (like weather disruptions or customs delays).
• For international buyers, any customs or import duties are the responsibility of the recipient.